Job Description

Kitchen ManagerEssential Job Functions and Responsibilities: Maintain a consistent elevated level of food quality and service. Maintain cleanliness of all back of the house area. Food production, sanitation, storage, and handling procedures for all food products. Technical skills of portion control and culinary service standards. Supervises daily kitchen operations. Proficiently creates production and transfer reports. Conducts new hire and on-going training programs with staff. Completes food ordering and inventory control. Organizes and maintains food storage areas daily, rotation and utilization of all food products. Communicates daily menu items to all line cooks. Conducts daily inspections of walk-ins, prep areas, all refrigeration units, and checks temperatures of those units. Maintains consistency in food presentation, taste, and temperature. Maintains a clean, neat, and sanitized work area. Shows excellent customer relations abilities. Ensures a safe working environment for all co-workers. Ability to write prep lists. Ensures all kitchen equipment is clean and in good working condition before using it. Promotes professional work habits that will develop respect and create return business from customers. Seek opportunities to minimize expenses and increase employee productivity without sacrificing guest services. Communicate with co-workers respectfully and follow directions from superiors. Meet the attendance guidelines of the job and adhere to departmental and company policies. Adheres to regulatory, departmental, and company policies in an ethical manner. Outstanding example of and a credit to Downstream Casino Resort. Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff. Attends all necessary training meetings. Assist in other projects, as directed. Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.Qualifications/Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. High School Diploma Three years of restaurant industry work, including at least one in a manager role Knowledge of food and labor cost Familiarity with MS Word, Excel, and Outlook a plus Good arithmetic skills Good attention to detail Ability to remain calm in hectic circumstances. Some previous experience in a kitchen environment Must be a team player. Must present a well-groomed and professional appearance. Must possess excellent communication skills. Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues. Must be able to deal effectively and interact well with customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Must be able to be approved for and maintain a valid gaming license. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening.Physical, Mental, and Environmental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust. Must be able to maneuver to all areas of the casino. Operate in mentally and physically stressful situations. Able to operate the following equipment: cutting boards, mixers, pourers, knives, and other necessary equipment. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Must have the physical ability to work in extreme weather as well as the ability to lift 50 lbs., to squat, stand or bend repeatedly. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

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